Technical Operations Analyst

London

Not Specified

Contract 

Job Title: Technical Operations Analyst - Fully Remote (MUST BE BASED IN THE UK) - No Sponsorship Available

Job Description

The Technical Operations Analyst is responsible for providing extensive technical support and ownership for maintaining the service throughout the life of the contract. This role involves owning the technical delivery model and fostering strong relationships with internal supplier resolver teams to ensure a seamless experience for the customer.

Responsibilities

  • Act as the liaison between our client and their end client for any SOC technical queries or issues.
  • Coordinate responses and troubleshooting
  • Manage the SOC and act as a trusted technical advisor and escalation point
  • Provide extensive technical support throughout the contract lifecycle.
  • Own the technical delivery model to ensure efficient service delivery.
  • Maintain strong relationships with internal supplier resolver teams.
  • Ensure a seamless experience for the customer through effective operations.

Essential Skills (Please ensure your CV reflects these skills)

  • SOC (Security Operations Centre) experience .
  • Cyber security expertise
  • Security management
  • Risk management proficiency
  • Technical support experience
  • Operational analysis skills

Why Work Here?

Join an environment that values continuous development and fosters innovation. Benefit from a supportive culture that encourages a seamless and cooperative work experience .

Work Environment

The role involves working closely with internal teams, leveraging cutting-edge technology and methodologies to deliver optimal service solutions. The work environment is fast-paced and dynamic, providing opportunities for growth and learning.

Job Type & Location

This is a Contract position based out of London, United Kingdom. It will run for an initial 6 months with a long term project to run past the initial period.

Location

London, UK

Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website.

To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website.

We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.

Employment Business: TEKsystems
Ref: JSJP-005623343
Posted: 22 Oct 2025 13:26

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🤖 AI Analysis (Score: 7/10)

Analysis Summary:

1. The job description for the Technical Operations Analyst role emphasizes the need for strong technical skills, particularly in automation and data management, as well as experience in a fast-paced, high-stakes environment. The candidate, John Critchley, has over 15 years of experience as a Senior Python Developer and Data Engineer, which aligns well with the technical focus of the role. His expertise in Python, SQL, Linux, and CI/CD tools, along with a solid educational background in Computer Science and Artificial Intelligence, positions him as a strong contender for this role. Additionally, his experience in the financial services sector, particularly with real-time trading platforms, is highly relevant to the job's context. 2. However, there are some key gaps that could affect his selection chances. The job description may require specific experience with certain operational tools or methodologies that are not explicitly mentioned in the CV, such as specific cloud technologies or operational frameworks. Furthermore, while John has demonstrated leadership and mentoring abilities, the job may place a higher emphasis on formal leadership roles or project management experience, which is not clearly outlined in his CV. This could potentially lower his appeal to hiring managers looking for candidates with direct leadership experience in technical operations. Score: 7

Model Used:
gpt-4o-mini
Processed:
2025-10-24T18:26:51.760572